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Western National Insurance

Engaged employer

Best Career Decision in 24 years - Claims Manager Western National Insurance Employee Review

5.0
21 June 2023
Recommend
CEO approval
Business outlook

Pros

Collaborative environment. Growth and Advancement opportunities. Work-Life balance is not just a mantra, it is common practice.

Cons

IT integration/support for some departments is lacking.

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Western National Insurance Response
3y
Thank you for taking the time to leave us a five-star review! We take great pride in knowing that our employees truly enjoy working at Western National and hearing comments like yours are always appreciated. Fostering a collaborative environment that is based on employee connectiveness is one of our major goals, and we are glad to hear that you recognize and value those efforts. Similarly, we are dedicated to recognizing and promoting the professional growth and development of our employees, and we enjoy hearing that you view those as positive elements of working here. At the end of the day, we know that our employees have lives that extend outside of Western National, which is why we encourage our employees to maintain a strong sense of work-life balance. We are sorry to hear that you feel IT integration is lacking for the Claims Department. We don’t take comments like these lightly. As you may know, we are currently undergoing an extensive overhaul of our technology and software systems, which has caused some growing pains along the way. We are always looking for feedback on areas in which we can improve. If you are willing to share, please contact us directly at HRmail@wnins.com.

Explore other reviews about Western National Insurance

5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Warm community, on-site gym, profit sharing and great benefits. Transparency on company financials & constant continuing on job educational tools.

Cons

Lots of meetings & on camera is required. No longer hiring full remote & moving back to in office.

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Western National Insurance Response
6mo
Thank you for taking the time to leave a review! We appreciate hearing your positive comments about our friendly work environment, great benefits, and continuous career development, as these are areas of increased focus to showcase our commitment to employee growth and well-being. We also appreciate your comments about meeting frequency, camera expectations, and our shift away from fully remote work. While we continue to offer flexible, hybrid, and remote work options to a majority of our employees at all office locations (as approved by a manager), we also recognize that face-to-face communication and connectiveness are important parts of our company values. These interactions help strengthen collaboration, support our teams, and ensure we’re providing the best experience for our customers. The privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. We would like the opportunity to hear more about your experience. If you are willing to share, please contact us directly at HRmail@wnins.com.
3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

There are really great teams to work on and enjoyable coworkers. Independent decision making. Pay is slightly below average, but benefits are great. Profit share bonus. Good CEO. Departments very much encourage hiring within and lateral transitions to different areas of the company.

Cons

Your team members may be great, but a difficult manager dampens the day to day experience. Pay could be higher.

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Western National Insurance Response
1mo
Thank you for sharing your experience with us. We’re glad to hear you valued the strong team environment, collaborative co-workers, employee benefits, and opportunities for internal growth and career mobility across our organization. We also appreciate your candid feedback regarding leadership experiences and compensation. We recognize the important role managers play in shaping the day-to-day employee experience, and feedback like yours helps us continue focusing on leadership development and employee support. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers. We also encourage employees to raise concerns directly with their manager and / or utilize the management chain or HR so concerns can be appropriately reviewed and addressed to ensure employees feel heard and supported. Thank you for your contributions to Western National, and we wish you the best in your future endeavors.
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