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Western National Insurance

Engaged employer

Great company to work for - Customer Relationship Specialist Western National Insurance Employee Review

5.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Company listens to its people. Employees respect each other. Degree isn’t required

Cons

new systems are being implemented

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Western National Insurance Response
1y
Thank you for taking the time to leave us a review! We are thrilled to hear that your experience working at Western National is worthy of a five-star rating. As you mentioned, based on our core values of accountability, empowerment, and connectiveness, we encourage people at all levels of our organization to propose solutions and voice their opinions. It is by embracing new ideas and fresh perspectives that we grow and evolve as an organization. Regarding your comment about education, we have removed four-year college degree requirements from our job descriptions, wherever possible, to instead consider previous career and life experiences. As you noted, we are in the process of implementing new systems throughout our organization. While we are excited for the opportunities and challenges that these new systems bring, we do recognize that it has created some growing pains across our organization. It is our hope that in the next few years, our technology will be fully equipped to handle the growing needs of our organization. We are always looking for feedback on areas in which we can improve. If you are willing to share, please contact us directly at HRmail@wnins.com.

Explore other reviews about Western National Insurance

5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Warm community, on-site gym, profit sharing and great benefits. Transparency on company financials & constant continuing on job educational tools.

Cons

Lots of meetings & on camera is required. No longer hiring full remote & moving back to in office.

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Western National Insurance Response
6mo
Thank you for taking the time to leave a review! We appreciate hearing your positive comments about our friendly work environment, great benefits, and continuous career development, as these are areas of increased focus to showcase our commitment to employee growth and well-being. We also appreciate your comments about meeting frequency, camera expectations, and our shift away from fully remote work. While we continue to offer flexible, hybrid, and remote work options to a majority of our employees at all office locations (as approved by a manager), we also recognize that face-to-face communication and connectiveness are important parts of our company values. These interactions help strengthen collaboration, support our teams, and ensure we’re providing the best experience for our customers. The privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. We would like the opportunity to hear more about your experience. If you are willing to share, please contact us directly at HRmail@wnins.com.
3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

There are really great teams to work on and enjoyable coworkers. Independent decision making. Pay is slightly below average, but benefits are great. Profit share bonus. Good CEO. Departments very much encourage hiring within and lateral transitions to different areas of the company.

Cons

Your team members may be great, but a difficult manager dampens the day to day experience. Pay could be higher.

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Western National Insurance Response
4w
Thank you for sharing your experience with us. We’re glad to hear you valued the strong team environment, collaborative co-workers, employee benefits, and opportunities for internal growth and career mobility across our organization. We also appreciate your candid feedback regarding leadership experiences and compensation. We recognize the important role managers play in shaping the day-to-day employee experience, and feedback like yours helps us continue focusing on leadership development and employee support. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers. We also encourage employees to raise concerns directly with their manager and / or utilize the management chain or HR so concerns can be appropriately reviewed and addressed to ensure employees feel heard and supported. Thank you for your contributions to Western National, and we wish you the best in your future endeavors.
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