Amateurs at work - Solutions Engineer Wiiisdom Employee Review

2.0
17 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Wiiisdom benefits from a unique positioning in the Analytics Ops space with softwares that bring values to customers on SAP BO, Tableau and PowerBI, from dashboard/report testing to data lineage and software maintenance/backup. A few good people with whom you can work, produce great idea on how to present the products and enhance the way you demo things to meet your prospect expectations.

Cons

Where to start: - No presales vision. Presales work as software consultants and do support, training and from time to time demonstrate a product. It's more like firefighters to cover others incompetence - No product vision. Or maybe there is one, but when the roadmap is basically your next sprint for 3 months it's hard to believe. - Poor products quality. Frequent hot fix releases because dev decided all the sudden to change a parameter for instance, and the tool breaks everywhere after an upgrade. - Support is your neglect child. Support agents are unsupervised and do what they want. They don't know/want to answer half of the tickets, and their knowledge of the tools is limited technically and functionally. -Marketing team is everywhere but nowhere, most of the posts are clickbait with buzz words that they don't understand. It's kind of funny how easily they can scrap articles you help them with, and deliver a technical gibberish full of mistakes and non sense that is not shareable with customers or prospects. - Social washing. Your values mean nothing. There are no innovations as you based your tools on other ones using existing technologies. And you're not even capable to reuse a few good features between products. You don't care that much about your customers, otherwise you'll have a strong support. There is no team spirit, most of the teams work in silo. Caring environment is a lie, you know that an employee is bullying others and you let that happen.

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Wiiisdom Response
2y
Hello, Thank you for sharing your feedback. We take all comments seriously and use them as an opportunity to improve. We're sorry to hear about your experience, and we would like to understand your concerns further. If you would like to do so, please reach out to us at recruitment@wiiisdom.com at your convenience, so we can address this matter promptly. We value your input and we would be delighted to make some changes if those ones can benefit all our employees.

Explore other reviews about Wiiisdom

1.0
5 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- A good place to start your career and gain some initial experience. - Opportunities to learn the basics of the industry.

Cons

Lack of Vision: There is no clear strategy for executing a long-term vision, making it difficult to see the company's future direction. - Leadership Issues: While there are plenty of managers and executives, there is a noticeable lack of true leadership. This creates a challenging environment for professional growth. - Internal Politics: The internal teams do not collaborate well, leading to significant political struggles that hinder both personal and company growth. - Product Strategy: The company’s new flagship products result from phasing out its old main product. However, there is a lack of understanding of the clients, the market, and the technology needed for success. - Underutilized Expertise: If you are hired for your expertise, be prepared for it to be overlooked and undervalued. This stagnation often leads to high turnover among talented employees who seek environments open to change and evolution. - Tool and Technology Gaps: There is a noticeable lack of tools and technology necessary to perform your job efficiently.

2
1.0
6 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good potential, a good location in Lille and you can work from home.

Cons

I regret joining this company. It all started well but then you realize how terrible some of the top managers are. The top leadership doesn't do anything to stop the abuse of power, I saw a lot of people leaving when I was there in my first months, they hired a lot of new people and a manager that only stayed for a few weeks and then left because it was a bad place to work. If you're sick RH is after you, and they never believe you, a colleague had someone in his family who died and they wanted the death certificate for proof. There are better companies to work for, don't go here.

5
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Wiiisdom Response
2y
Hello, We appreciate you taking the time to share your thoughts. Your feedback is essential to us, and we take it seriously. We would like to understand your concerns better and review together your experience. If you would like to do so, please reach out to us at recruitment@wiiisdom.com at your convenience, so we can address this matter promptly. We value your input and we would be delighted to make some changes if those ones can benefit all our employees.
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