Supportive dispatch but new management caused frustrations - Class A Truck Driver WillScot Employee Review

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Dispatch was supportive, coworkers were dependable, and the job itself could be rewarding when the systems were allowed to function.

Cons

I gave years of my life to this place, and everything fell apart when new management stepped in. They changed things without understanding how the job actually works. Drivers felt like we were being set up to fail every day. Routes got worse, expectations became unrealistic, and nobody in charge cared what the people doing the actual work had to say. Dispatch did their best, but they were put under a microscope and couldn’t operate the way they used to. In the end, they lost good drivers because they refused to fix the problems they created.

Explore other reviews about WillScot

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

1
See reviews by: Helpful|Rating|Date|All