OT - Occupational Therapist Willow Integrated Therapy Employee Review

Willow has lots of good hearted therapists that work there and really care about their kids. These therapists work well with neurodivergent children but, may not be the most neurodiversity-affirming. The setting itself also have great sensory tools.

Management with very limited flexible thinking. Most of us therapists in the early days of Willow quit do to this. Owner states she is neurodiversity-affirming yet had many clients and staff members she made not affirming remarks to consistently. Management's cognitive inflexibility really impacted staff and clients alike. There was also no benefits that made sense for females or anyone with a regular prescription, establishing an ableist environment. The owner often made ableist comments to her employees and clients. Such comment included over arching statements of how nutrition can heal her staff members health, disregarding physiological conditions and neurodiverce neurotypes. Lastly, being this is an outpatient clinic being offered 2.5 to 3 weeks combined vacation and sick is very discouraging as sick children walk through the door daily and therapists are required to use their little time off to get better from sickness caught at the clinic.

This is a place that has many physical tools and experienced therapists to work with pediatrics and sensory needs. The actual client treatment completed here is amazing.

Management frequently promotes being “neurodiversity-affirming,” yet their actions often contradict this message. I witnessed deeply inappropriate and demeaning comments made about clients, including statements that were stigmatizing and harmful. Therapists were also subjected to backhanded compliments and a culture of performative niceness that did not align with genuine respect or support. Professional growth and compensation felt arbitrary at times; raises were reportedly withheld over minor, non-clinical errors (such as spelling), rather than meaningful performance or clinical skill. There were also concerning administrative practices, including requiring therapists to sign a non-compete clause that is not enforceable in the state of Michigan. Additionally, feedback transparency felt limited, with former employee reviews reportedly being removed (including this one). It’s important to note that this organization employs many talented, compassionate therapists who genuinely care about their clients. Unfortunately, the management culture overshadowed that strength and ultimately made the workplace feel misaligned with the values it publicly claims to uphold