4.0
15 July 2025
Former employee, more than 3 years
Raleigh, NC
Recommend
CEO approval
Business outlook
Pros
While effectively becoming the digital solutions branch for Telus International, WillowTree continues to invest in the cutting edge of technology as it leans into AI. There is a vision for voice interfaces as the future and the company is trying to position itself as a leader in the AI space.
Cons
Starting at the end of covid and working through acquisition, layoffs and reorgs, alongside of the emergence of AI there were tons of changes over the (almost) 4 years I was there. Like so many agencies going through the same things I feel like this is a company and culture in transition, not quite sure where they will land.