Pros
The money and ablitily to make a great living is there. It is very rewarding to have happy customers call you and share their excitement about their completed home improvement project. Prior to the company changing ownership, it was really a dream job. It was a lot of fun also to share before/after photos with co-workers and customers. There used to be a real sense of camaraderie.
Cons
When you are new, it can take a couple months to get your pipeline of income to really get going. You will put anywhere between 30-40k of miles on your car a year. It can be expensive to maintain your car until you earn a company car. The hours can be tough as you are working 6 or 7 days a week, there will be a lot of days when you leave home at 7am and get back at 10pm. If you have multiple unhappy customers, it can be stressful helping them as communication between departments is slow and tedious. Also, the goal lines for rewards and progress in this company are written on flowing water. Example, the goal to become a senior rep changed every year until they did away the original system entirely. The office I worked in, not one of the reps made senior rep for the quarter, that includes multiple reps who were already senior reps, which means income loss for at least a quarter or until they can earn the title and benefits back. The metrics, nothing is ever good enough and you have to be almost flawless to achieve what this company wants. In my personal opinion and experience, I have never been so let down by a company and leaving it was difficult. It felt like there was a big exodus of upper management and reps leaving or getting fired. New managers turned the place into a "boiler room" and I have never seen so many of my co-workers go from wanting to make this company their forever home to leaving. I worked there for over four years and when I left, no manager spoke with me or really seemed to care, no exit interviews. I really felt like I had wasted over four years of my life. Hopefully it has changed or will change for the better.