Run - Sales Associate Wine Rack Employee Review

1.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- My regular co-workers were great. The job would be way worse without them. - Free wine. Even though they'd only give you around 1 free bottle a month. Really, the only benefit of working here was the free wine. Instead of waiting for one bottle a month, everyone would take the old sample bottles home.

Cons

- The worst management possible. We went through 9 managers in 2 years at my store. Upper management constantly ignored our requests to fix things, and were all old white men who got MBAs in the 80s and haven't done anything significant since. - The pay was a joke. They were always trying to convince us how grateful we should be for making 50 cents above the minimum wage. Furthermore, we were always "limited" on hours, even if we set our schedule to be free 7 days a week. One of my paychecks was only $350 despite setting my schedule to full availability. - Computers and technology were extremely outdated. I'm almost certain the computer was older than me (I'm 30).

Explore other reviews about Wine Rack

1.0
19 June 2015
Recommend
CEO approval
Business outlook

Pros

The free wine is a bonus you'll need it if you work here. Met some nice people. You don't have to think too hard to do this job.

Cons

It is very part- time (10-25 hrs/ week) but management expects you to be available 24/7 and gets upset when you aren't. The pay is terrible and raises are a joke/ non-existent. They staff to the bare minimum which means you are alone for usually at least 5 hours at a time. Schedule you so that you can't take a break (even stretches that are longer than 5 hours). I have gone 6+ hours without being allowed to sit down. You must follow a robotic script that leaves no room for real customer interaction otherwise you don't get 100% on the dreaded mystery shop. Mystery shoppers are generally stupid and make stupid comments that really don't reflect the customer service. The company uses low brow/ humiliating sales tactics like the "grape suit" and sign holding. Very demeaning and cheapens Ontario wine image. The company really doesn't care about it's employees (both hourly and management) they just want to squeeze everything they can out of you for the least amount of money possible so they can post better quarterly reports to their investors.

7
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