A very toxic company - Support Specialist Wingz Employee Review

1.0
12 June 2025
Recommend
CEO approval
Business outlook

Pros

Their mission to help low income people get to their doctor's appointment.

Cons

Micromanagement is unlike anything I've ever seen before here. Everybody is stretched thin , expected to do everything even if it's outside your job responsibility. Pre shift and post shift huddles are unpaid. NO lunch breaks. You work the entire 8 hours PLUS a combined two 15 minute break which are supposed to be paid. Unpaid overtime is also the norm, and not optional. What’s worse is the toxic management culture. Anne, the operations manager, frequently belittles employees in public chats for making mistakes, and Dylan, the head of operations, is way worse depending on his mood. I guess the apple doesn't fall far from the tree. People don't last more that 2-3 months here. Not surprising.

Explore other reviews about Wingz

5.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

Job is not easy. Takes patience. Get standing orders, build a business which you can’t do with uber

Cons

Member cancellations which are an NEMT challenge

1
1.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great idea in theory but it doest't pay. Flexible hours

Cons

Where do I begin. I tried to work full time in 2025. I just received my 1099 form and I only made $4800. After dividing the 8000 miles I drove at the IRS allowed deduction for expenses .72 cents per mile my expenses were $5760. They only pay you $1 per loaded mile which means you don't get paid for driving to or from a location. They also don't pay you for waiting time or no shows. Terrible driver support. App hasn't worked in over 2 weeks so I can't take trips and they keep elevating the issue but nobody calls back. All they need to do is reload me as a new driver but nobody will, and I can't speak to anyone in authority. Constant bombardment with text messages and phone calls to take trips that would cost me money. Hours spent on the phone with driver support. Frequent requests to take one way trips. Emails/Texts stating that you will be removed as a driver if you don't comply with their many requirements.

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