Genuine value based - Recreation Coordinator Wintringham Employee Review

A no for-profit organisation with the intention to help assist vulnerable people receive services for complex psychosocial needs

Staff prrsonalities can sometimes become toxic.

Great Team who are very supportive, client base is diverse, autonomy in role to manage sites, no day is the same, making a positive change to peoples lives, work from home 2 days week, competitive salary and some great co-worker in other programs. Are very client focused to house most vulnerable aged homeless which is positive. Compared to past employers is good employer.

Role can be challenging at times resulting in limited understanding & respect from other programs &/or departments. Management lack skills to support staff effectively, as view client & management is always in right at expense of operational staff knowledge and skills set. Training is standard across organisation which is aged health based with limited training aimed at property RTA level. Disrespect of role from other programs. Tendency to employ friends/family creating closed mindset within organisation to the determent of long term employees. Culture of promoting up rather than dealing with problems within management roles. Too many levels of management which has slowed operational processes. Lack of engagement to address operational issues that can rise. Frustrating for clients and operational staff to get answers. Poor Property Services management of maintenance to sites and properties resulting in long delays of general maintenance and project works. Poor IT and software development and quick to implement new processes before testing them properly causing frustration and delays. Role which was once greatly hands on and face to face with client and a good balance of office administration, has now become primarily office focused holding meeting and dealing with countless emails, reports and paperwork. Sometimes have to push to be heard.