many changes none good - Anonymous employee Wolters Kluwer Employee Review

2.0
6 Aug 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some products are unique and fit the needs of a few types of clients. Office is located near major roads.

Cons

Poor work flow for new orders. Customer service is lacking and existing customers many times not happy Top clients treated well but others suffer with lack of follow up.

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5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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