New era for workwave - Software Engineer WorkWave Employee Review

Great work life balance with flexible PTO and pay. Lots of really great people working here that I enjoy collaborating with. Everyone here has a great attitude and work ethic. I can see the positive changes really taking effect in the product/design/engineering teams. We have tons of meaningful and exciting work happening now. I am really proud to see our products becoming modernized and looking way more professional and sophisticated with a new design system. I've gotten to talk customers and see them get really about all the new things we're developing. I enjoy coming to work and doing great things with my colleagues.

I'm not sure this is really a con from my own perspective but we're just in a transformational period. That came with some hard decisions and lay offs earlier this year. Some people really thrive in a transforming environment but for others change can be hard. Our health insurance is just ok in my use of it, I'd prefer it if our benefits team changed to a better company and plan than UMR/United in 2027.

Unlimited PTO and remote work.

The company is owned by 4 private equity firms. They do not allow you to make any collections efforts. The department policy is to call twice and send multiple emails for payment. At the end of the month they end up writing off hundreds of accounts and pl ing them for collections. They make no effort to work with their customers especially if they are having financial difficulties. They have no contracts department to actually review when a customer has to cancel. If you sign a 1 year contract for certain cost in the middle of this contract they will issue a price increase. It’s a hard job especially when you can’t help these customers and you are constantly getting yelled and cursed at by the customers. take this job at your own risk.