Good start no growth - Software Support Representative WorkWave Employee Review

1.0
5 May 2021
Recommend
CEO approval
Business outlook

Pros

Meet some friendly people and the company provides good benefits.

Cons

Not much room for growth customers are usually upset.

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WorkWave Response
5y
So glad to hear that you enjoyed working with your peers and found value in the benefits! We actually have formal career ladders across our support and success teams that outline the skills needed to progress to each level in a particular role, skills needed for transfers between various teams and how to progress to a leadership position. Thanks for sharing your feedback and for all your efforts while part of the team!

Explore other reviews about WorkWave

5.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WorkWave is truly one of the best work environments I’ve experienced. The company has strong momentum, a modern product vision, and a culture that makes you feel excited about where things are headed. What stands out most is the forward‑looking strategy, supportive teams, and leadership that communicates openly and invests in people. There’s real trust, autonomy, and a shared sense of ownership across the organization.

Cons

Truly none worth noting here.

5.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance with flexible PTO and pay. Lots of really great people working here that I enjoy collaborating with. Everyone here has a great attitude and work ethic. I can see the positive changes really taking effect in the product/design/engineering teams. We have tons of meaningful and exciting work happening now. I am really proud to see our products becoming modernized and looking way more professional and sophisticated with a new design system. I've gotten to talk customers and see them get really about all the new things we're developing. I enjoy coming to work and doing great things with my colleagues.

Cons

I'm not sure this is really a con from my own perspective but we're just in a transformational period. That came with some hard decisions and lay offs earlier this year. Some people really thrive in a transforming environment but for others change can be hard. Our health insurance is just ok in my use of it, I'd prefer it if our benefits team changed to a better company and plan than UMR/United in 2027.

3
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