Pretty much the entire marketing department is a mess, wouldn't recommend it. 3 heads of marketing in the last 3 years, unqualified management, mass exodus every spring after the annual conference.
The reviews mentioning unqualified management especially at the dir level is very true, but it is a generalization. HR team sweeping things under the rug, also true. Not sure that the cons here are any worse than at other organizations, but they are all due to growing pains. The quality of hire 7 years ago was way below where the company looks for talent today, and being slow to fire hasn't helped sales, marketing or any other department.
When I first started, we did have a Workhuman culture. we would get beer and snacks to celebrate a company win, and all enjoy them together at 3pm on a thursday, for example. Now, its seems like its all for instagram. The company appears to spend so much money and resources on celebrating Oreo day, bring my kid to work day, arbor day,.... if there's a day, we funnel money into it and make sure its captured on our instagram page. But then you have managers that aren't trained and talent that isn't performing? It seems backwards and superficial, and a ploy to look very cool and attract talent.
Overall, i would recommend working here except in the marketing department.