going downhill fast! - Manager Workhuman Employee Review

2.0
22 Apr 2023
Recommend
CEO approval
Business outlook

Pros

The people and the product

Cons

Serious lack of empathy. Top heavy management with no respect for employees, very poor communication and transparency. The current redundancy process is a perfect example . This process was so badly handled.. vague comms from the start . Selection criteria a joke ..when challenged to provide specific detail , refused to do this instead providing a generic template to all. No information on what the new org structure was going to be and why certain people did not fit. The entire redundancy process has brought a lot of unnecessary anxiety not only to those at high risk but everyone. This was an opportunity for WH to honour its values of respect for the human and conduct a fair process that was objective transparent and respectful. Instead their conduct has been a real disappointment with long lasting consequences.. trust is gone and the culture destroyed. For those leaving with a package they are the lucky ones!

avatar
Workhuman Response
3y
Thank you for sharing your feelings. We acknowledge the redundancy process is a difficult and stressful time for all. We are strictly governed by the legalities of the process and have been limited in what we can communicate to the organisation while this process is underway. Once it has been completed, we will be in a position to discuss many of the items you refer to above. We are asking for patience and understanding in the interim.

Explore other reviews about Workhuman

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility Good pay and benefits On a good path for the future

Cons

Main offices in Ireland and Framingham can be hard for communications, but we make it work.

avatar
Workhuman Response
4mo
Thanks for sharing your feedback and we're glad your working experience is a positive one.
2.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Good coworker relationships Flexible schedule Some of the tech industry standard 'perks'

Cons

Burn out Constant pressure to increase profits Ineffective leadership Points recieved is considered part of your overall salary

7
avatar
Workhuman Response
2w
Thank you for sharing your feedback and for recognizing the strong relationships, flexibility, and benefits that many employees value at Workhuman. We recognize that customer-facing roles can be fast-paced and that experiences can vary across teams. As our business continues to mature, we're investing in stronger planning, clearer prioritization, and more effective ways of working across the organization. We'd also note that while recognition awards are an important part of our Total Rewards philosophy and are reflected in employees' Total Rewards statements, they are separate from base salary and bonus compensation. Recognition is first and foremost about celebrating meaningful contributions and impact, while also providing employees with tangible rewards for the great work they do. We know there is always more to do, and we remain committed to listening, learning, and improving the employee experience as we continue to grow. Thank you for taking the time to share your perspective.
See reviews by: Helpful|Rating|Date|All