A company that preaches employee experience—but didn’t practice it when it mattered most - Anonymous employee Workhuman Employee Review

- Leadership decisions often feel reactive rather than strategic - Two rounds of layoffs in three years raise questions about long-term planning - Lack of transparency and empathy in how layoffs were handled - Disconnect between the internal employee experience and what the company promotes externally - Difficult to trust in job security, even after major contributions I believed in Workhuman’s mission. I poured myself into the work—because I genuinely cared about creating meaningful experiences for others. But the way the 2025 layoffs were handled told a different story about how employees are valued internally. This was the second round of layoffs in three years, which says a lot about the company's business strategy. But what felt especially disheartening was spending millions on a flagship event meant to celebrate employees and customers—only to lay off many of the very people who made it possible days later. Colleagues were let go before they had even unpacked their suitcases. Many had worked long hours preparing for and supporting the event onsite. It felt like a betrayal of the core values the company stands for. For a business that positions itself as a leader in employee experience, the lack of transparency, empathy, and foresight in this decision was deeply disappointing. Culture is built in moments like this—and unfortunately, the message was clear: we are all replaceable. If you’re considering working here, know that the mission is inspiring, the product is strong, and many of the people are incredible. But be cautious—what’s preached outwardly doesn’t always align with how employees are treated when the business hits turbulence.