Incredible - Customer Success Manager Workiva Employee Review

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It's hard to describe how amazing this company is. It's been a long time since I've felt *heard* or *appreciated* and Workiva provides that in spades. As a parent to young children, finding a company that not only talks about work-life balance, but expects it for its employees, it's a pleasure to call this place home. Great benefits, competitive pay, the aforementioned work-life balance, and leadership that has your back at all times. I can't recommend this place enough.

Cons

Being in the financial reporting space, the role can be stressful, especially around deadlines. They'll never ask you to work nights or weekends, but it can happen simply because of the requests that can come in during all hours of the night (it's a global company). With that being said, though, all jobs have their stresses and Workiva is no different.

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Workiva Response
1y
We’re so happy to hear you feel supported and heard at Workiva. We are deeply committed to our employees and our culture, even as we continue to grow. Thank you for all you do!

Explore other reviews about Workiva

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidence. Supportive team

Cons

None thus far. Everything has been great

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
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