Company growth engulfs any consideration for customers or staff! - Kitchen Designer Wren Kitchens Employee Review

1.0
11 Apr 2017
Recommend
CEO approval
Business outlook

Pros

You receive the week prior to Christmas off, but hours are owed after Christmas when you will be working in excess of 80 hours for the next 4 weeks! Training worth going on for new designers. You can manage your profit margin, but beware of bringing management in as they will strip it if the sale is needed for the store.

Cons

No job security, No support from management, No guidance or support if you need it. Measured on compliance , but you can't see your figures, reliant on a board being updated! Constant range changes...email about new unit sizes .....2 weeks later once these gave been planned and sold..oh we can't make these so no longer available!. Cad planner is the absolute worst I've known. Slow , sluggish, freezes and crashes. Can't dress the room and the visuals are bad compared to competitors. Have no authority to sort customers issues out, it has to go through customer services.. these guys will charge any issues to you and cost you 50% free issues, no matter whats happened. Bullying from management watching social media pages and policing staff!! Not employing 'designer's' but sales staff. As a qualified designer, it shocked me what some designers had sold!, get the feeling it isn't taken seriously ....plan checks in store by new staff who can't plan...so faults are not highlighted. Constantly recruiting so the can constantly get rid before you have been there 2 years! Coincidence there are about 40 'very positive' comments these last 2 weeks, guessing a memo went out to staff to comment!... Speak up and your days are numbered, managment look after each other.

Explore other reviews about Wren Kitchens

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

avatar
Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

None - the company was run out of the UK HQ and had no real marketing function

Cons

Many and they filed for Chapter 7 bankruptcy in August 2026

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