Pros
1. The long-time workers are very knowledgeable, helpful, and real with you. 2. Some very nice people as colleagues. 3. The pay is decent.
Cons
1. I interviewed and was hired into 1st shift with an explanation of "cross-training." Cross-training ACTUALLY means a complete shift change for at least a year. Boss claimed he explained this properly - he did not. A CSR was hired after me on the first shift to get her in, and she will be shifted to the second shift by the end of the year. Total bait and switch. 2. I was not told that supervisors are on a round-robin on-call list and must be available no matter what. I had a death in the family on my on-call week - I had to finish my shift AND be available for the weekend. Bereavement WAS NOT OFFERED despite being in the handbook. 3. While being trained, if I did well, they still found things to criticize. 4. One moment, nothing was good enough - then I was told the next that "it's only freight." 5. Training was not a kind or pleasant experience overall - some days were OK, others were abysmal. If you didn't ask questions, you had no idea why you did what you were told to do. 6. After putting in my notice, I was told verbally that my PTO would be paid out. I'm STILL waiting to be paid for PTO time I did not take and respected this company by putting in my full notice time. It has been over a month. I've been told it's being worked on....... 7. Treating drivers and dock workers with decency and respect is being "too nice", I was told. 8. Employees hate all of the evaluations and coaching sessions they have to do with supervisors. While the sabermetrics of this company reveal poor habits, they also dehumanize great employees as well. 9. It didn't matter if you weren't at work - your boss might call you rather than wait the next day, regardless of what you were doing. 10. The Manager and Supervisors would speak very poorly of employees and even other supervisors behind each others' backs. Very unhealthy - and it starts at the top! 11. When I brought even one of these concerns to my boss, I was interrupted mid-sentence, essentially being told I was wrong. Hearing does not constitute as listening.
