Inconsistent management and constant changes makes this a very difficult workplace to be in - Carrier Procurement Representative XPO Employee Review

2.0
26 July 2015
Recommend
CEO approval
Business outlook

Pros

XPO carrier procurement representative is a good job for those who like high pressure sales. Expect to be aggressively selling on the phone for long periods of time. Get to relax and come and go when you please as long as you make your numbers (this was less true by the end as they tried to make it (7-4ish)).

Cons

Carrier reps managers are very poorly trained and therefore carrier reps are just as just as poorly trained. The regular mergers mean that everything from salary, benefits, sales rules and operation change frequently making it very difficult to keep rules consistent and equitable. The overlapping and constantly changing rules allows for such chaos within the system. XPO is a company expanding way too fast and therefore the many merged departments don’t collaborate or work well together. Fights between what used to be different companies run rampant through out this organization. There poor management instead of motivating employee they actually demotivate them to work and actually unfairly steal sales away from employees.

Explore other reviews about XPO

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and senior leadership has a goal to provide excellent service, competitive pay, and recognition for hard working team players, looking to put their best foot forward every day.

Cons

Can be stressful at times when working in logistics, but this is common in the industry and often more related to fluctuations in economic factors.

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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