XPO Charlotte - Account Manager XPO Employee Review

3.0
19 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere to work in. Very laid back and provides you the opportunity to truly manage your book of business the way you want as long as you are producing.

Cons

It is difficult holding carriers responsible for their actions. This results in a lot of lost business on the Accounts side. Carrier reps truly reap the financial benefit in this organization. They are rarely held accountable for mistakes and are encouraged to book at any cost. Account Managers struggle to maintain business and are not compensated appropriately.

Explore other reviews about XPO

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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