No opportunities for training or moving up - Anonymous employee Xe Employee Review

1.0
4 June 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some nice people around but everything is very cliquey.

Cons

I worked at XE for a few years and saw things go from good to bad. The old HiFX was a much better place to work, people were pleasant and the location was better. The new XE is a much different place. People can be very rude and confrontational when you're just trying to try new things. There's no opportunities to move up, if you do apply for a role they'll just tell you that you're not qualified for it and there's no money for training to build up your skills. The teams are understaffed so there's no time to do anything other than keep the lights on. The new executive team doesn't seem to have a plan, projects come out of no where and are critical to be finished immediately with no resources, often they're just dropped when no progress is made after a few weeks. I was lucky enough to find a new position very easily at a better company that is actively investing in its staff. I feel sorry for those who are still there.

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Xe Response
7y
Thank you for taking the time to leave a review and offer some feedback. Investing in our employees is an important priority for us, so I’m sad to read that you felt we fell short when investing in you. We do have budgets for training, including our apprenticeships levy, but we rely heavily on people asking their line manager for us to spend on covering any training needs. To my knowledge, I am unaware of any requests which have been turned down. On the contrary, we tend to struggle to use our training budget, which is one reason we are reviewing how we allocate it. I completely accept that moving from an office in the middle of Windsor to one in Bracknell isn’t for everyone. We moved as we were growing and wanted a more modern office with better working space and the capacity to increase the number of people we could employ. I’m sorry you preferred the old office. I know it provided a number of after-work social options, which is why we’re introduced our ‘beer fridge Fridays’ here in Bracknell. Again, I accept that isn’t for everyone. Finally, I’d like to say how much I recognise the pain that change can bring. We merged two successful brands and, when you do something like that, there can be a feeling that longs for ‘the good old days’. I totally get this, I really do. However, we all know that much change was, and still is, needed in our organisation especially as our customer’s expectations have changed dramatically over the last five years as well as the competitive landscape we operate within. What we must do is work together to change in the most effective, efficient and inclusive way. I sense that, for you, we failed in this ambition for which I am sorry. I wish you all the best in your new role, and if you would ever like to offer any other suggestions for how we make Xe a better place for our employees and customers, please do get in touch with me. Richard Evans.

Explore other reviews about Xe

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great place to be. Work hard play hard.

Cons

Have to be able to ask your own questions and reach out for help.

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very active team communication, employee benefits

Cons

The HR team floods sites like these with positive reviews to drown out the slew of negative reviews that exist. You get hired to work for one company and end up responsible for that role across Xe, Ria, Dandelion, John Lewis, and whatever other brands they spontaniously absorb. Pay does not reflect work effort expected. Rely heavily on AI generated content with little to no sense checking. Denver office is NOT diverse. It's extremely clique-y and the price to enter the club is not worth the trouble. Xe and Ria are nepotism's best friends. They're unpredictable, make decisions that break downstream systems without care, and will radically change your responsibilities at the drop of a hat. Do not recommend.

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