Taking customers for a ride - Anonymous employee YRC Freight Employee Review

1.0
8 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are not many Pros

Cons

The union workers handle freight with no regards to customer satisfaction. I witnessed countless times freight being loaded marked fragile being slammed in to trailers trying to get to fit. Freight left out of shipments on purpose because it was a volume shot and all of it wouldn't fit Food (candy,snacks) packages being ripped open and eaten. Freight being lost for weeks on end. Freight is always late. Care more about how much a trailer weighs rather than is the customers freight arriving on time Shipment being loaded on leaking and substandard trailers. EXPEDITED SHIPMENT IS A JOKE. STIme shipments are not tracked like they should and move with regular shipments YET customers pay more for it Customers shipments are damaged constantly.

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5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

100 percent paid healthcare for full time employees

Cons

Night shift can be difficult at times

2.0
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Recommend
CEO approval
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Pros

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Cons

Bad management,lost of health care

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