Cultural Suicide - Anonymous employee Yapstone Employee Review

I do appreciate you taking the time to share your feedback. However, I am concerned that your comments referring to “fact” are actually not factual. I value your perceptions of the company, and encourage you to come talk to me directly since you are still an employee of Yapstone and seem to be engaged to want YapStone to continue to be a great place to work. I’m the Chief People Officer and have been with Yapstone for almost 2 years leading our cultural transformation. As you acknowledged, a lot of work and energy has transformed Yapstone into what over 75% of our employees on our June 2017 employee survey stated as being a place they are very satisfied to be working at. Yet, you stated that our technology attrition is high. Actually, that is not accurate. Our attrition rate is trending the lowest it has ever been and is under the industry norm of 18-20%. You also raised concerns about the new CTO bringing in only his leadership team which impacts long term employees. Unfortunately, this is also an inaccurate statement. He has 6 direct reports and 2 are new hires while the other 4 are leaders have been with the company prior to the CTO joining. Also, there have been over 25 technology hires since our new CTO joined who have no association with him. What I personally found disheartening is that you state we didn’t have an interview process for any of these new hires. I own the interview process and drive the implementation of it. All candidates have had interviews with a minimum of 4 people prior to any offer being extended. Again, I don’t know where your data is coming from but I hope you see that we do have processes that we follow. Our new CTO is a very compassionate leader who very much cares about the personal development of each technology employee. Since his joining we have implemented new technologies in addition to monthly rewards and recognition programs. I understand that the change of leadership can be difficult for some, yet, we hire people who have experience not only in their technical areas of expertise, but their people leadership abilities too. Our CTO is committed to not only building the most innovative payment technologies on the plant, but to lead and develop the best technology talent. I encourage you to come and talk to me directly with your concerns, or to provide further feedback to culture@yapstone.com