Not Recommended – Toxic Culture and Lack of Support - Mental Health Department YesCare Employee Review

1.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Looks Good on Paper, But Not Worth the Mental Toll The only real pro of working for YesCare is the pay — it's competitive and may initially seem like a great opportunity. However, once you're in the role, it quickly becomes clear that the mental and emotional stress far outweighs the paycheck.

Cons

Working for YesCare was deeply disappointing. While the company promotes a mission and vision centered around quality care and integrity, their internal practices tell a very different story. Much of the staff has been "grandfathered in" without being vetted to align with the organization’s stated values. This has created a toxic work environment where cliques, bullying, and discord are the norm. New managers and staff are not supported when they raise concerns about retaliation, unethical behavior, or workplace hostility—especially when these issues stem from long-term employees who are protected regardless of their conduct. HR, regional management, and executive leadership consistently fail to address serious concerns, often siding with problematic employees simply because they’ve been with the company longer. Exceptional and committed employees are often pushed out to preserve the status quo. YesCare's motto may be "YesCare is the best care," but in reality, that care doesn’t extend to their own staff. If you're looking for a supportive, ethical, and professional work environment, I strongly recommend looking elsewhere. Rating: 0/10 – Do not recommend.

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YesCare Response
1y
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time at YesCare did not reflect the supportive and mission-driven culture we are committed to building. Feedback like yours is taken seriously, and we deeply regret that you encountered a work environment that felt misaligned with our values. Please know that we are actively addressing these concerns with senior leadership and HR, including reinforcing accountability, reviewing internal practices, and taking concrete steps to strengthen team dynamics and support across all levels of the organization. Our goal is to ensure that every team member — new and tenured — feels safe, respected, and empowered to deliver quality care. We appreciate your contributions during your time with us and wish you continued success in your career. Sincerely, Human Resources

Explore other reviews about YesCare

5.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

YOU HAVE TO USE PTO FOR HOLIDAYS

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YesCare Response
8mo
Thank you for sharing your feedback and for being part of the YesCare team. We’re glad to hear you consider YesCare a great company to work for and that your experience has been positive overall. We appreciate your note about holiday PTO and will ensure your feedback is shared with leadership as we continue to look at ways to improve benefits and scheduling for our dedicated staff. Thank you for the important work you do each day in caring for our patients. -Human Resources
3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Have had a diverse amount of technologies over the years to work with and the job pace itself is not super face paced so in most cases, can take time to resolve issues without feeling too rushed. This allows for more research time on complex issues and learning about new technologies as we implemented them.

Cons

There hasn't been any upward movement available in a long time, no chances for advancement anymore. The company financials have steeply declined since the last ownership change. Bills aren't getting paid on time so we are stuck chasing down getting a bill paid to get Internet connections back up for example. Communication is also very much non-existent as to the state of the company, so have to rely on what is in the news to find out any real answers. Company recently filed for bankruptcy. We haven't been paid it over 25 days but we are expected to still show up and perform our normal duties.

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