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      Yext

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      Yext reviews

      Yext CSM - Customer Success Manager Yext Employee Review

      4.0
      5 Dec 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office, collaborative teams, good work life balance

      Cons

      A lot of changes in leadership and inconsistent vision for the company, a lot of turnover and layoffs, underpaid compared to the market

      Explore other reviews about Yext

      5.0
      30 Jan 2026
      Gtm strategy and operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work culture, flexibility, and amazing manager

      Cons

      Change in company structure, getting accustomed to that change

      3.0
      24 Apr 2026
      Senior director, customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      The people will keep you there

      Cons

      Compensation is not competitive. Product team is a mess - mass turnover and as such it feels impossible to get jobs done.

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