Stay away from the sinking ship - Anonymous employee YouMail Employee Review

1.0
5 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You honestly meet some pretty cool people working here. Catered lunch is a huge plus. They give amazing benefits.

Cons

Wow, where to even begin? This company is a joke. The managers really have no clue what they are doing. Developers are overworked, constantly yelled at and have to wear multiple hats. Why? Because they still say they are a start up yet they have been around for years. They cannot find their footing in the space they are in and constantly ride the coattails of more successful companies. Customer service is the company punching bag as they are usually the scapegoat for all issues. "Managers" have zero to no real management skills as CEO is rarely seen. CTO runs around like he manages the company while countering each other. Magic eight ball says outlook bad.

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YouMail Response
9y
YouMail is continuing to grow, is a leader in a new area (blocking robocalls), is about to launch an exciting new service, is finally in a facility where everyone is together in the same place, and is actually operating profitably. The company does try to maintain a start up culture, focused on urgency, exploration, and a focus on trying things and failing fast - but does not have an "overworked" culture or a "yell at people" culture, In fact, if there's one thing we've done wrong, it's not moving quickly enough to make changes when someone is the wrong fit for the role they're in, but this is changing rapidly.

Explore other reviews about YouMail

5.0
6 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Highly recommend working here. Great environment, lots of friendly employees. Individual contributions are recognized.

Cons

Sometimes a little bit of internal drama gets in the way when you're trying to work.

2.0
25 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture in certain areas of the department. Snacks, though you lack the management in this. Employee benefits. Catered lunches.

Cons

A CTO that is trying to replace the CEO. To put it into perspective, a great project manager that was making the company transparent left because the CTO could not learn how to play nice. There is no direction and no one to lead them. Many people have tired to paint a picture for the C-level, but they are stubborn and do not care to grow the company within. Employees have tried to explain and clarify issues, but there is no voice here. The voice comes from the CTO. CTO, stick to your job and manage your team. Learn to focus on your role and nothing else. CEO, listen to your people. The reason they bother you so much is because they care. If nobody cared they would have been long gone by now. Be the project manager, be the leader that the company needs because your CTO is poisoning the company. You have a team that cares, put it to use.

7
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