Very toxic and misleading - Sales Consultant Youi Employee Review

2.0
6 June 2018
Recommend
CEO approval
Business outlook

Pros

Fantastic training provided. Great working hours, only work one Saturday every three weeks.

Cons

I don’t even know where to start. The lies start from the very beginning. At the interview they paint an elegant picture of how much you can earn and the rewards you will get ..... All Lies. Be careful as they neglect to tell you that you salary is inclusive of Super. You need a bachelor degree to understand their commission structure and don’t expect to make any real money until three months after you have started. However what they don’t tell you once you have finished training is the near impossible to avoid mine field of compliance traps which are designed to penalise your commission which you will wear for a very long time. Management are inexperienced and have no accountability. They prance around acting like they have some sort of moral compass however when their back is to the wall, they are the first to throw you under the bus. The Micromanagement is the worst I have ever experienced and boarders on workplace harassment. You feel like you are on a Hamster wheel every day as they do not let you stray to far away from their scripting for nearly 95% of the call interaction. You feel like you are serving a prison sentence rather then a valued career. Youi have not had a good track record of compliance as they have been investigated by the ACCC in recent years for very fraudulent sales techniques. However they have now gone from one extreme to the other, from using dodgy sales tactics to a highly controlled, highly micromanaging work environment which detracts from any human element. What is left are employees with High Anxiety and Depression.

Explore other reviews about Youi

4.0
24 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great culture for work life balance

Cons

- Can be a bit clunky dealing with bureaucracy

3.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

The Social vibe on the Floor is great, and many of the Managers are nice.

Cons

The micromanaging by some managers is ridiculous. Putting Doubt into the Customer to save a policy is disingenuous. The top policy savers are put in positions of management, but just because someone has great performance, doesn't mean they have leadership qualities. 3 stars across the board, because whilst they try and live up to the 3-star rating, they fall down with the sneaky ways to save a policy. I never once saw the CEO of the Company... Nathaniel, whatever his name is.

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