Pros
Nice colleagues, good benefits (healthcare, pension, life insurance)
Cons
Unfortunately not the experience I thought it would be. I have always wanted to work for this company, and the reality is so much worse than I could have imagined. High turnover of staff in the commercial team due to redundancies and people leaving as they are unhappy. Higher management do not promote a collaborative, team environment, instead bully their colleagues. Bullying also occurs in the office and is completely ignored and brushed off by HR. The company was focused on innovative diagnostic products at some point, but that has now shifted to solely focusing on products that can bring immediate revenue; effectively not being mission based anymore. As a result the majority of the R&D team are being made redundant, which is such a shame. True leaders would focus on market trends, customer feedback, and new areas to develop products - that is how you can maximise revenue, as well as actually making a difference to patient lives. Producing products quickly just for revenue is not a good approach, and has never worked out well. For example, reintroducing a DPYD kit with 19 variants isn't a new product, its overdevelopment. No one actually NEEDS to test for all 19 variants, they focus on what their local guidelines would suggest. Customers are looking for improved workflows, not more variants for the sake of it. Moreover after 10 years of selling a product, the company have now realised they lose more money making a particular product than selling it. You would think they would have a handle of their cost of goods by now, but it took them years to look into their losses and realise. So naturally all teams associated with this product are also being made redundant due to poor organisation and decision making. What could have been a brilliant company to grow and develop in has been ruined, and the higher management are to blame. 40% of staff are being made redundant, and the majority of colleagues are unhappy and upset with their experience. Management are unfit for their jobs and completely incompetent.