Pros
Yes, the dreadful stories are true. However, the majority of the ex-ZOO'ians I know are now in a better place, myself included. (In deserved management titles making $10-30k more than at ZOO as their salaries are p*ss poor & their position titles are a degrading mockery too). So yes, we put in miserable hours for little or no recognition. Yes, sometimes were weren't heard or were out-right ignored. Yes, most of our bosses had no idea what our jobs entailed, let alone, how to do them. But you know, we all walked in there with highly qualified skill sets and most of us left with a career (or at least an expanded one). So if you look at it as a post-college course and/or boot camp & aren't afraid to get a lil muck on ya along the way... this is the place for you! :)
Cons
Ugg, how much time do you have?? And side note: what is going on with those poor translators these days. Pay those people, please!! Shame on you ZOO, you're better than that...