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ZOO Digital Group

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Not A Great Experience - Engineer ZOO Digital Group Employee Review

2.0
13 Mar 2024
Recommend
CEO approval
Business outlook

Pros

- Good system for getting flexi time and being able to save up to get an extra day off per month from it - Snacks and drinks provided in office - Lovely people who come to the office regularly - The work was interesting in some areas

Cons

- Flexi time if over 1 days worth will delete at the end of the month if not used, I was not warned about this first time it happened and lost almost half a day owed to me - If you get stuck on certain products it's a lot of regression and not much progress and can really make things stale - Not a lot of movement to putting automation in, it's happening slowly with the push of one person but no real high level backing - A lot of protecting each other at the higher levels - Can get some retaliation from upper management if complaints are raised and nothing is done about it despite them giving training on how it is not 'something they support' - Micro-managed to the nth degree - Not very much support around mental health and as mental health first aiders are only upper management and HR you find that your trust is not taken seriously due to trying to 'protect the business' - The recent spate of redundancies was handled very poorly with lots of people being let go but then promoting a lot of people and hiring newbies for 3 times the pay of people they let go - Very few people come to the office anymore, to the point where a lot of people wonder why they have an office at all - I thought the diversity wasn't brilliant but not awful until I worked for other companies and saw the difference

Explore other reviews about ZOO Digital Group

5.0
5 May 2024
Recommend
CEO approval
Business outlook

Pros

- Little to no micromanagement - Chance to move upwards - Friendly coworkers - Respectful management

Cons

- Selfish executives - Wasteful spending - Long hours

4.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Zoo excels at providing flexible hours, remote work, good management, and efficient proprietary systems/platforms. I feel sufficiently supported when I work here. It's a nice place to work if you can land a job here.

Cons

Industry disruptions have caused uncertainty in its future and Zoo is, unfortunately, not immune from that. Also, pay is not that great.

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ZOO Digital Group Response
6mo
Thank you for sharing your feedback and for your long service with ZOO. We’re glad to hear that the flexibility, remote working options, supportive management, and our platforms have contributed positively to your experience. You’re right that the wider industry continues to face uncertainty, and we recognise how that affects confidence in the future. Pay has also been a challenge during this period, and while constraints have been driven by market conditions, we know it’s an important area to address as stability returns. We appreciate you taking the time to share your thoughts.
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