Hard work - Anonymous employee Zayo Employee Review

3.0
26 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A company well run by very committed individuals; the company has fully grasped and embraced the idea that data is king in the twenty-first century; most people who work for Zayo are bright, ambitious, approachable and generally likeable

Cons

The company treats investors, customers and employees very much in that order; you will be expected to make sacrifices (knowing that even if you give your all you could be made redundant at any time if you're damaging the EBITDA number); rewards are allocated only where necessary (i.e not everyone shares in the long-term incentive plans, no regular pay reviews); in short it can be brutal!

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Zayo Response
10y
Thanks for the post. You seem to have a lot of passion. It is unfortunate you are no longer with us. I appreciate your complements, but will focus on your constructive points. I agree -- investors, customers, and employees are all critically important. I don't see it as a hierarchy. The long term viability of a business happens when (a) a talented and motivated team of people (that is, employees) collaborate effectively, (b) customers are thrilled with the service provided by the company and (c) investors receive above-market returns. I view customers + employees + investors as a partnership -- and this is what we try to instill into Zayo's culture. We want all employees to share in Zayo ownership, and we want them to earn it through a success-based RSU program. We want to make outsized returns for our investors, but we want all employees to share in this success -- through both quarterly bonus and RSU programs. At the heart of all this are our customers -- if we are not performing for them, we cannot be successful. It is a partnership. Thanks for recognizing we are improving.

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Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

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Pros

Fast paced and lots to do.

Cons

Too much upper management that do not contribute to getting things done.

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