A company run by people who have zero empathy. - Anonymous employee ZenHub Employee Review

My experience with ZenHub has been nothing but positive. The company is in a great space, with a really solid management team that is making all the right moves to take them to the next level. They have a vibrant and collaborative culture that encourages problem solving and teamwork. They embrace remote work and are super supportive in helping their employees be successful.

In many ways, ZenHub is still very much a startup, which naturally comes with some growing pains. Anyone that joins the company should be ready for the ups and downs of being in an entrepreneurial organization. Nothing is going to be perfect, and everyone has to contribute at a high level.

ZenHub used to have a great culture where people helped each other and worked toward building the next evolution of ZenHub. Not so much anymore.

Tyler Gaffney, the current CEO and many of the leadership team are incompetent. Tyler is a former sales guy that never made it big in the valley and he's just punching his card so he can try to be CEO somewhere else once ZenHub eventually dies. Tyler doesn't have any vision of the product or company (he'll say he does but it's really the team building ZenHub that pushed their vision on the company) and has never been involved in product development decisions. The only thing Tyler does at ZenHub is try to raise money and he can't even do that well. Because he failed to raise, he had to lay people off and this is how he did it. Tyler laid off 10+ people (20% of the company) via video call that lasted 30 seconds then disappeared and locked them all out of their computers without allowing them to say goodbye to any of their teammates. On top of that, he sent the lay off meeting to those individuals on a Friday night for the meeting to happen the next Monday morning. I'm not joking. After a lot of high performers were laid off, the Chief Product Office resigned. The company will slowly die as it only grows at ~1% MoM, has strong competitors with better offerings in the space, and is lead by people who have no idea what they're doing. Stay away from this company if you want to join a fast paced high growth company that has a future.