Cool product, incredibly competitive landscape, immature leadership, RAMPANT favoratism - Sales Zip HQ Employee Review

1.0
18 Dec 2024
Recommend
CEO approval
Business outlook

Pros

- some of the people are great - cool UI helps win some deals

Cons

- CEO micromanages the sales org like nothing I've ever seen - zero experienced senior sales leaders - quotas are a mess and very few reps are even sniffing quota - this is a company that does not value salespeople in the least (unless you're part of the in-crowd), there is a perception that the product should sell itself and salespeople are a necessary evil - if you are not in San Francisco or Toronto (hub offices), you are an outsider (and even if you are you may still be on the outside looking in) - multiple layoffs per year for a late stage startup is incredibly concerning and speaks to the lack of competent leadership - culture of fear, dishonesty, & lack of trust

Explore other reviews about Zip HQ

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Company has a great product that customers love. Each person has a lot of ownership and can create their own growth past as we are growing so fast and have tons of opportunity

Cons

If you are not ready to roll up your sleeves then this is not the right place for you.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

- Modern app and software in a legacy space - Talented employees from impressive backgrounds - Lot of opportunities to get close with co-workers outside of work if that's what you're looking for. Work hard/play hard mentality - Recognition for delivering important work and going above and beyond

Cons

- Bad culture of comparison to peers, without much consideration of scope given, background, strengths, or support given - Don't get the sense that managers and peers want to help you progress. Much more a culture of recognition over support - Favoritism towards longer tenured employees, friends, and teams that are working on "sexy" products (very cliquey) - If you aren't the confident or expressive type, or fit a certain mold or stereotype within the company, you will have a hard time getting noticed, advancing, or have a sense of belonging - Too much emphasis on numbers when getting evaluated - Poor work/life balance without clear communication during hiring process and after of such (you are implicitly expected to work beyond work hours/days or you will suffer via feedback and treatment) - Poor rollout and unfair expectations for AI development

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