Excellent Place to Work with Room to Improve - Technical Support Engineer Zoom Communications Employee Review

5.0
23 Sept 2017
Recommend
CEO approval
Business outlook

Pros

This company has great values with the mission, Deliver Happiness. This is really the core of the company and they try to deliver employees happiness too with regular in-office lunches. They pay well, insurance benefits are great, and there is a lot of opportunity for career growth.

Cons

The benefits could be improved for parents, like better paternity, maternity, and adoption leave. There could also be more opportunities to work remotely.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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