Be careful; this culture is changing... - Account Executive Zoom Communications Employee Review

3.0
8 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Great product, in fact, best on the market. Zoom has amazing benefits and tons of perks in the office. There are some great, integral people here at Zoom to work with. I consider many people on my team friends. CEO genuinely cares and listens to his employees.

Cons

I'm afraid this culture has shifted in a negative way over the past year and a half. There are way too many salespeople - upper management is starting to notice, and doing drastic things to get people out. There aren't real territories carved out, unless you're in a higher segment. It seems that the lower segments are at the bottom of the totem pole in the organization. There is a lot of hostility among salespeople that include cheating, stealing accounts/reports, etc. Zoom is growing so fast that we have SO many tools, which comes with a growing company. The only path to promotion is hitting your number - if you don't hit, you can kiss your chances of promoting goodbye.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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