I used to love this Job - Anonymous employee Zoom Communications Employee Review

3.0
15 Sept 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Amazing stock performance -Salary is alright -Incredible work experience -Smart, capable, and all around lovely people work here -Organized teams and events that show the company cares -Incredible company culture from the jump -Job security to the Nth degree -The CEO is an incredible person and it shows -The business sense is solid, product is amazing, the company is killing it here for sure and will for a long, long time

Cons

1. "Unlimited PTO" is an absolute scam. Time off isn't possible when your workload resembles 2+ people's worth 2. Management is scrambling and prioritizes the wrong things constantly. Some are being carried by an excellent product. (Not all, of course. Some are outstanding in their roles, some are throwing darts at a board and seeing what sticks) 3. The company is running far too tight of a human capital budget and it shows (see point 1) 4. The 'Zoom boom' has caused a dramatic shift in the company culture. We've lost sight of valuing time with our family, time and investment in our community(was this one ever there?), and practicing self-care 5. Constant meetings, often without a purpose or without benefit or to talk about talking about ideas instead of just digging in and getting the work done 6. Things don't get fixed or addressed after the fact at nearly enough urgency. Future and change is the constant 7. The company's stance on remote work is actually garbage - COVID forced the company to rethink it and they still can't commit to it definitively

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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