Pros
- Decent pay and outstanding benefits - Friendly, fun, engaging culture & coworkers - High morale, lots of free Zoom swag, sense of community - Daily morning meetings, always starting your day on a great note! - Supportive, friendly, relatable, and accessible managers - Good structure, orderliness, and clear chain of command and resources for how to continually improve at your job/workflow - Fair vacation time policy - Clear path and encouragement to ascend up the ranks in your career - Great incentives (for commission-earning positions)
Cons
- Borderline unrealistically high expectations (for the Sales department) that, while all within legal compliance of ethics (which are methodically taught to new employees through mandatory online courses and quizzes to ensure written record of our understanding of legal boundaries for Sales efforts), are right up on that line of ethics with respect to how we prospect, book meetings, and close deals. There are oftentimes small or department-wide competitions to keep everyone constantly squeezing for more, and the prizes are seductive, incentivizing, and effective at their goal. Nothing inherently wrong with this, just that what gets sacrificed in all the sales reps (from the bottom tier to the top) vying for infinitely increasing accounts being onboarded is the prospects, the taste Zoom leaves in their mouths, and ultimately our brand image (in the eyes of those who've been on the receiving end of a prospecting campaign). - Another "con" is that Zoom is taken in with the woke ideology and seems to be vying for that ESG money (if they aren't receiving it already). Diversity hires are abundant, and the bi-weekly company-wide virtual meetings spend a significant portion of the meeting either highlighting the latest woke advocacy group that Zoom donated boatloads of money to, or reading employee-submitted Q&A questions, most of which relates to DEI, be it internal company matters, or sometimes public current events that Zoom had some ancillary role in. (This was especially relevant during the COVID lockdowns and the 2020 election season.) The money pits veneered with chartable optics seems to evade Zoom's upper management / executive board, or they simply don't care what the money is going toward (i.e., BLM) so long as the PR the company receives is good. And don't forget that ESG score. I personally didn't like that I was part of an organization that panders to the superficial games of grievance politics. If they were truly colorblind / genderblind / equal opportunity in their dealings, there would be no mention, let alone promotion, of these various grievance groups.
