Not great, not terrible. - Solutions Engineer Zoom Communications Employee Review

3.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

- Some great benefits such as Health insurance, ESPP, Swags, Mobile phone refunds, Fertility benefits, Parental leave, etc -Eric the CEO is genuinely a great guy.

Cons

- Senior Management is clueless - total lack of company directions. - Post-pandemic they over-hired, being too optimistic (naive) about the future of the company. Just to hit with the reality that the video market has become commoditised. - The company's investment in R&D mostly is about going deeper with small features that nobody cares about - and when trying to go wider, they did it with products that nobody cares about (i.e. ZoomIQ) - Absolutely no processes, you end up being confused what is your role and the scope of your work.

Explore other reviews about Zoom Communications

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. The solutions are always evolving. I can make a change.

Cons

We don't do a good job of telling the world that we are more than meetings. Our agile mindset sometimes moves too fast.

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

1
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