Extremely weak leadership and quickly fading benefits - Anonymous employee Zoom Communications Employee Review

2.0
2 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Benefits and culture were good when I started

Cons

- Very weak and inexperienced leadership (majority of CEO direct reports) - Culture of speed that negates almost all strategy - Stale pay, promotions, and career growth - Rapidly declining morale due to the 3 items above

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We’re glad to hear that you appreciate the people and the flexibility to work remotely. We understand your concerns about leadership, strategy, compensation, and morale. Your feedback is important to us, and we appreciate you taking the time to share your perspective. If you have further feedback or insight you'd like to share with our team, please feel free to reach out to us at engagement@zoom.us. Mostly, thank you for your contributions to the Zoom team. We value your insights and wish you continued success in your role.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
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