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      Zoom Communications

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      Zoom Communications reviews

      Titanic - Anonymous employee Zoom Communications Employee Review

      1.0
      24 Mar 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good and competitive; generous with promotions. There are lots of really genuine, kind people here all trying to survive.

      Cons

      Where to start. Here's my list: -Terribly toxic. Leadership is erratic in decision-making and does not listen to needs of the business. -The company lacks vision and strategy--we just do whatever the fad is with other tech companies (DEI layoffs, restructurings, flattening orgs, etc.). -Sr Leadership expects employees to be online all the time and respond to pings in evenings and on weekends. -It is clear leadership cares only for bottom line and has no problem slashing benefits, committed-to comp programs, and employees to hit their marks, while never considering decisions they've made to get us here. -Lots of terrible decisions made without check from SLT that make working here harder (examples - 5 direct-report minimum--has created total chaos in my org; 50 mile radius for RTO; launching Zoom-products internally and forcing switches when the products are clearly not ready; shift away from diversity, equity, and inclusion as values).

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      Zoom Communications Response
      1y
      We appreciate you sharing your perspective. It’s clear you care deeply about Zoom and the people you work with, and we take feedback like this seriously. While we’re proud of the many dedicated and talented individuals across the company, we also recognize that change, especially at scale, can create challenges. We appreciate your continued dedication, and if you have any further comments or feedback, please reach out to engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      24 June 2026
      Solution engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work. The solutions are always evolving. I can make a change.

      Cons

      We don't do a good job of telling the world that we are more than meetings. Our agile mindset sometimes moves too fast.

      1.0
      23 June 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      3
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