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      Zoom Communications

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      Zoom Communications reviews

      Zoom Professional Services - Services Sales Manager Zoom Communications Employee Review

      1.0
      7 May 2025
      Services sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The solution implementation teams and PM teams are excellent and hyper focused on customer success with the application deployment.

      Cons

      The professional services organization has no leadership skills from the day to day operations to the executive (C-Level). The company has no concern or focus on professional services, it is considered a "add on" that over inflates the customer cost to buy the application.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your perspective. We’re glad to hear you had a positive experience working with the implementation and project management teams and their focus on customer success. We also acknowledge your outlook regarding leadership and strategic alignment within the professional services organization, and your feedback is appreciated. Wishing you the best in your next chapter.

      Explore other reviews about Zoom Communications

      5.0
      2 July 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      1.0
      23 June 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      3
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