Company in Crisis - Account Executive ZoomInfo Employee Review

1.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

Cons

Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

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ZoomInfo Response
1mo
While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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