Awful. - Anonymous employee ZoomInfo Employee Review

1.0
2 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Somehow able to attract talented people, but they never make it to upper management.

Cons

CEO and upper management change direction so often (sometimes multiple times in the same day), nothing is ever done well or with any sort of wisdom. Expect bullying and fowl language from your boss alongside with a big heap of belittlement for any suggestion you make. In their eyes, any sort of planning or communication just slows things down.

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ZoomInfo Response
8y
I take pride in the fact that many of our upper management here started off in entry level roles - our VP of Sales started off as a researcher, our VP of Researcher started off as a researcher as did all of our Directors and Senior Managers of Research, our VP and Chief of Staff of Marketing started off as an Event Marketing Manager, our Director of Marketing started off as an SEM manager, our Chief Revenue Officer started as an entry level sales rep (his first job out of college), our VP of Customer Success started off as an entry level sales person, and our VP of HR and Operations started as a researcher. It's a mischaracterization to say that talented people don't become part of upper management - in fact, talented people getting promoted INTO upper management is a hallmark of our company.

Explore other reviews about ZoomInfo

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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