By far the worst experience I’ve had. - Enterprise Account Executive ZoomInfo Employee Review

1.0
29 Nov 2021
Recommend
CEO approval
Business outlook

Pros

There are some good folks there but the culture and rigor are beyond the pale.

Cons

Thankless, over-worked, Sunday call-outs. Boss quit my first week… said he was tired of being g stressed “all the time”. Quickly came to realize why. People blurry-eyed and run ragged. Sales oriented culture … 1% better every day… hearing our CEO tout “his” virtues” constantly…. Please. Bunch of catchy slogans but that’s it.

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ZoomInfo Response
4y
Thank you for sharing your feedback with us. First, I’m sorry to hear that your manager left the company within your first week - that is not an employee experience we hope for any new hire, and I certainly understand how that can make onboarding more difficult. More importantly, I’m sorry to hear you felt overworked in your role. Yes, we are a sales-focused organization. And you’re right; we’re also an organization that is always striving to be better, which can lead to a workload that seemingly never ends. As a customer-first organization, we’re available when our prospects and customers need us. That can often be during the weekend or on a Sunday when busy executives get caught up. I recognize the push and pull that can lead to, and it’s why we aim to empower everyone here to take the time they need to rest and recharge, and why we provide unlimited PTO to ensure people feel empowered to do so. Overall, I apologize for your experience and will look into the concerns you’ve raised. ZoomInfo, and I wish you well in your career journey. -Steven Bryerton, SVP Sales

Explore other reviews about ZoomInfo

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
4d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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