Don't Do It To Yourself - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
2 Oct 2023
Recommend
CEO approval
Business outlook

Pros

OT Hours are paid, great product, well known company

Cons

Everything else. This is a very boiler room like "work over everything" company. I will find myself constantly working until 7/8 PM to stay in pace with my peers, who are also working those hours. Management regularly has said we can make calls while making dinner or during night hours. If you have any life outside of work at all be prepared to throw it away once you start here. Hustle culture is embedded into your brain from the second you start, and anyone who wants to work normal hours will be ridiculed and way behind. The quotas are unrealistic, and nobody seems to talk about it. 10% of my team hit quota last month (I was part of this 10%, so not a disgruntled employee) and the management will just throw wolf of wall street quotes at you and say you "gotta want it"...99% of this job is out of your control plain and simple. We need to stop pretending like the completes you get every month aren't purely luck based on the leads you're given, which by the way there are favorites who get handed leads because management is buddy buddy with them. Meetings every day with no value, we all have access to a dashboard we don't need daily recaps. The sad part is this company has the potential to be great but they rely on stressed sales people with no life outside of work to sell their product because that's the culture they built.

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ZoomInfo Response
2y
Thank you for taking the time to leave your review and feedback, it is truly valued. As you know, our SDR team is critical to the sales cycle and we appreciate everything you do to make us successful. As for the mass hiring class every month, we are still growing so those openings are driven primarily by new positions and openings due to promotions. We believe in promoting from within and nobody is promoted more than our SDRs. As you're aware, we are going through a reorg in our sales department, which is very exciting. Thank you again for your feedback.

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

10
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ZoomInfo Response
2w
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
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