The worst job I have ever worked in my life / this company is a SCAM - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
4 Apr 2024
Recommend
CEO approval
Business outlook

Pros

-I wish there were pro's I had one manager that was really nice. Unfortunately I had 6 managers in the 6 months I worked.

Cons

-They made goal three times as high and call volume impossible, would micromanage every hour to make sure you were making the calls, and if you didnt hit goal they got rid of you with a PiP-they tell you the Pip is for your improvement-it's not, LOOK immediately. - Before I quit I had 6 different managers in the short time -I messaged the VP to thank him-never said a word back to me, but creepily looked at my linkedin NUMEROUS times -I have never worked for a more poor organization, was hired to be in office one day they ramped it up to four days and went back to remote capabilities (again this was a tactic that got 4 people to quit on my team) - I had a mom with 2 young kids on my team they put on a plan, she was crying every night. - they took away unlimited PTO and they took over Overtime capabilities -THE OTE IS A SCAM!!

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ZoomInfo Response
2y
We appreciate you taking the time to share your feedback. Your concerns regarding management turnover, goal setting, and work-life balance are taken seriously. We understand the importance of consistent leadership and clear expectations, and we regret any miscommunication or changes that may have impacted your experience negatively. Regarding the changes in PTO, we understand that changes in these areas can be disruptive and challenging for employees. The decision to implement these changes is rooted in our commitment to enhance and streamline ZoomInfo's operational processes. This transition aligns with our goal to accurately track daily work hours, ensure efficient team operations, and facilitate better planning for overtime. It also aligns with industry standards and best practices. The recent changes to our RTO model was based on employee feedback and give tenured and high-performing in-office employees more location flexibility. This has been well received! We are committed to addressing your concerns and encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thanks again for your contributions to ZoomInfo!

Explore other reviews about ZoomInfo

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
4d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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