Think twice - Account Executive ZoomInfo Employee Review

2.0
1 July 2024
Recommend
CEO approval
Business outlook

Pros

Good product and innovation. Data quality is solid.

Cons

Terrible reputation, customers are constantly oversold and disappointed. Overpriced compared to market. Frattiest sales bro culture that starts with CRO and sales leadership.

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ZoomInfo Response
1y
Thank you for sharing your thoughts with us. We appreciate your feedback. We are pleased to hear that you value our product innovation and recognize the quality of our data. Modernizing Go-To-Market for all is a top priority for us at ZoomInfo. Regarding our customer reputation, we received a total of 138 #1 rankings, placing us in the top .01% of the 130,000+ vendors on G2. This reflects our commitment to delivering unparalleled value to our more than 35,000 customers around the world! Our sales culture aligns with our values where we work hard, problem solve, are proactive and agile, and always support each other. This is how get 1% better every day! Should you have ideas on how we can improve, please reach out to your Human Resources Business Professional. Thank you for your dedication and contributions to ZoomInfo.

Explore other reviews about ZoomInfo

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
4d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
4d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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