Good company with poor management skilled TL - Research Specialist ZoomInfo Employee Review

3.0
22 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Best company with great benefits

Cons

I've been employed by this company for over a year, and this is the worst time of my professional life. Very discouraging and limited room for growth in the sales enablement (demo) team. Our amazing team leader is incredibly sly, partial, and self-centered. No recognition, no equal opportunity. Her favorite will be the only one to receive recognition. Please refrain from joining the demos team as this is where you will witness genuine corporate politics. Our team suffers because of a poor team lead who manages people badly, even if our firm is good and other teams are having a great time. She will never support the team never interacts and never trust her team members; our thoughts are never taken into account. If we question anything, we are asked to leave the team and she always threatens us PIP. Management, kindly think about the shuffling team leaders. It is always we who are suffering. My team lead has given me a terrible experience, but I have no complaints about the organization or the manager except Team lead.

Explore other reviews about ZoomInfo

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
15h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
15h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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