It's not Zurich, it's WNS - Claims Handler Zurich Insurance Employee Review

2.0
19 July 2022
Recommend
CEO approval
Business outlook

Pros

• Staff on Zurich contracts have good benefits, including bonus and private healthcare, however junior your position • It's a nice office with a lovely Cafe Nero downstairs • Company is well committed to flexible working and not forcing people to either work from home or the office beyond office attendance for core business/team needs • There are some good opportunities to further your career if you fit into office culture and management choose to recognise your skills and achievements

Cons

• The co-source between Zurich and WNS • Be careful, are they putting you on a Zurich contract, or a WNS contract? WNS operate a three strikes and out rule and leave you on SSP when sick • Management culture comes from WNS, which means it's ALL ruthlessly performance focussed - this is kind of counter balanced by Zurich's more progressive culture • Facilities staff are sub-contracted out on worse terms too

Explore other reviews about Zurich Insurance

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Industry leader in the auto dealership space

Cons

Goals were not always attainable due to limited number of prospects

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Zurich Insurance Response
4mo
We appreciate your feedback. Thank you for the excellent rating.
4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities are there

Cons

Less innovative but also part of the industry

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